Contact
Grievance Officer
journzey.ai
Email: [email protected]
How we handle a complaint
- Email the Grievance Officer with your account email, what happened and, for content, the link to it.
- We acknowledge your complaint within 24 hours.
- We resolve it within 15 days (sooner for urgent requests such as removing content that exposes someone's private information).
- If you are not satisfied with the answer about your personal data, you can complain to the Data Protection Board of India.
Quick links
- Download or delete your data: Terminal → Settings.
- Stop autopay: Terminal → Plan & billing → Turn off autopay.
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